Thank you for visiting foremina.com. To ensure a smooth shopping experience, we have established the following refund and return policy:
- Return Request Period
If you are not satisfied with the received item, you can request a return or refund within 14 days of receiving the item. Requests submitted after this period may not be processed. - Return Conditions
To ensure a smooth return process, returned items must meet the following conditions:
Item is unworn, unwashed, and undamaged.
Keep in its original condition with all tags attached.
Retain the original packaging and accessories (if applicable).
If the returned item does not meet the above conditions, we may not be able to process a refund.
- Return Process
To return an item, please contact our customer service team via email and provide the following information:
Order Number
Reason for Return
Product Photos (if there is a quality issue)
After confirming your request, we will provide you with detailed return instructions.
- Return Address
Return Address: 8213 E BLACKWILLOW CIR APT 212
ANAHEIM, CA 92808
- Refund Processing Time
Once we receive and inspect the returned item, if it meets the refund criteria, the refund will be credited to your original payment method within 5 business days. The exact arrival time may vary depending on the bank or payment institution.
- Shipping Costs
Unless the item is defective, damaged, or the wrong item was sent, return shipping costs are the buyer’s responsibility. Shipping costs in the original order are generally non-refundable.
- Non-Returnable Items
The following items are generally not eligible for refunds or returns:
Items that have been worn, washed, or used
Items damaged due to human error
Clearance or sale items (unless there is a quality issue)
- Customer Service
If you have any questions about our return or refund policy, please contact us via the customer service email address provided on the website. Our customer service team will assist you as soon as possible.